Terms & Conditions

1. Definitions

In these Terms and Conditions, unless the context otherwise requires:

• "sr969", "we", "us", or "our" refers to the sr969 gaming platform operating at sr969.cam and its associated services.
• "Player", "you", or "your" refers to any individual who registers an account and uses sr969 services.
• "Account" means your personal gaming account registered with sr969.
• "Services" refers to all gaming products offered by sr969, including sports betting, live casino games, slot machines, togel (Indonesia's traditional numbers lottery), sabung ayam (cockfighting), and other gaming activities.
• "Website" refers to sr969.cam and all associated domains, mobile applications, and platforms.
• "Indonesian Rupiah" or "IDR" or "Rp" refers to the official currency of Indonesia, which is the primary currency used on sr969.
• "KYC" means Know Your Customer verification procedures required for account validation.

2. Acceptance of Terms

By accessing sr969, creating an account, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, along with our Privacy Policy and Responsible Gaming Policy. These terms constitute a legally binding agreement between you and sr969.

If you do not agree with any part of these terms, you must not use our services. We reserve the right to modify, amend, or update these Terms and Conditions at any time without prior notice. It is your responsibility to review these terms periodically. Continued use of sr969 services after changes have been posted constitutes your acceptance of such changes.

These terms are supplemented by specific rules and regulations applicable to individual games and promotions, which can be found in their respective sections on our website. In case of any conflict between these general terms and game-specific rules, the game-specific rules shall prevail for that particular game.

3. Eligibility

sr969 services are available exclusively to individuals who meet all of the following eligibility criteria:

• You must be at least 21 years of age or the legal age for gambling in your jurisdiction, whichever is higher.
• You must be a resident of Indonesia and physically located within Indonesia when accessing our services.
• You are not prohibited from gambling under any applicable laws or regulations.
• You are acting on your own behalf and not on behalf of any third party.
• You have not been previously excluded or banned from sr969 or any other gaming platform.
• You possess the legal capacity to enter into a binding contract under Indonesian law.
• All information you provide during registration is accurate, complete, and current.

sr969 reserves the right to request proof of age and identity at any time. Failure to provide valid documentation within a reasonable timeframe may result in account suspension and forfeiture of funds. We employ strict age verification measures to prevent underage gambling and maintain compliance with responsible gaming standards.

If you are found to have provided false information regarding your age, identity, or residency, your account will be immediately terminated, all winnings will be voided, and deposits may be forfeited. sr969 takes identity verification seriously and cooperates with relevant authorities to prevent fraud and protect vulnerable individuals.

4. Account Registration and Security

4.1 Account Creation

To use sr969 services, you must create a personal account by providing accurate information including your full name, date of birth, email address, phone number, and residential address in Indonesia. Each player is permitted only one account. Multiple accounts, duplicate accounts, or shared accounts are strictly prohibited and will result in immediate closure of all accounts and forfeiture of balances.

During registration, you will create login credentials consisting of a username and password. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. If you suspect unauthorized access to your account, you must notify sr969 immediately through our customer support channels.

4.2 KYC Verification

All accounts must complete Know Your Customer (KYC) verification before making withdrawals. You will be required to submit the following documents:

• Valid Indonesian National Identity Card (KTP) showing your full name, date of birth, and photograph
• Proof of address dated within the last three months (utility bill, bank statement, or official government document)
• Selfie photograph holding your ID card next to your face for identity confirmation
• Bank account verification showing your name matches the registered account name

Verification typically takes 1-24 hours (WIB). sr969 reserves the right to request additional documentation or information if necessary to confirm your identity and comply with regulatory requirements. Unverified accounts may have restricted access to certain features and withdrawal capabilities.

4.3 Account Security

You agree to take all reasonable precautions to protect your account security. This includes using a strong, unique password, not sharing your login credentials with anyone, logging out after each session, and using secure internet connections. sr969 will never ask for your password via email, phone, or any other communication channel. Any such request should be treated as fraudulent and reported immediately.

5. Deposits and Withdrawals

5.1 Deposits

sr969 accepts deposits in Indonesian Rupiah (IDR) through various payment methods including major Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon) and e-wallet services (OVO, DANA, GoPay, ShopeePay, LinkAja). Minimum deposit amounts vary by payment method but typically range from Rp 25,000 to Rp 50,000.

Deposits are processed instantly in most cases. However, during maintenance periods or technical issues with third-party payment providers, processing times may be extended. sr969 does not charge deposit fees, though your bank or payment provider may apply their own transaction charges.

All deposits must originate from a payment method registered in your own name. Third-party deposits are strictly prohibited and will result in funds being returned and potential account suspension. This policy is in place to prevent money laundering and comply with financial regulations.

5.2 Withdrawals

Withdrawal requests are processed within 1-24 hours depending on your VIP tier and account verification status. Bronze members typically see withdrawals completed within 12-24 hours, Silver members within 12-18 hours, and Gold VIP members enjoy express processing in 1-6 hours. All withdrawals must be made to a verified Indonesian bank account registered in your name.

Minimum withdrawal amount is Rp 100,000 with no maximum limit. However, first-time withdrawals and large transactions may be subject to additional security checks. Before processing withdrawals, any active bonus wagering requirements must be completed, and identity verification must be confirmed.

sr969 reserves the right to request additional verification documents before processing withdrawals, particularly for large amounts or suspicious activity patterns. This is to protect both the player and the platform from fraud. Withdrawal requests may be cancelled if irregularities are detected or if bonus terms have been violated.

6. Bonuses and Promotions

sr969 offers various bonuses and promotions including welcome bonuses, deposit bonuses, cashback offers, and VIP rewards. All bonuses are subject to specific terms and conditions including wagering requirements, eligible games, maximum bet limits, and expiration dates. These terms are clearly stated in each promotion's description.

Wagering requirements specify how many times you must bet the bonus amount before winnings can be withdrawn. For example, a bonus with 20x wagering requirement means a Rp 100,000 bonus requires Rp 2,000,000 in total bets before withdrawal is permitted. Different games contribute differently toward wagering requirements — slots typically contribute 100%, while table games may contribute 10-20%.

Bonus abuse, including but not limited to creating multiple accounts to claim bonuses, colluding with other players, or exploiting system errors, will result in immediate bonus forfeiture, account termination, and possible legal action. sr969 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.

7. Betting Rules and Game Conduct

All bets placed on sr969 are final once confirmed. Players are responsible for ensuring their bets are correct before submission. In cases of obvious technical errors (e.g., incorrect odds display, system malfunction), sr969 reserves the right to void affected bets and refund stakes.

For sports betting including football (bandar bola) on leagues like BRI Liga 1, EPL, La Liga, Serie A, Bundesliga, and Champions League, official results as determined by the respective governing bodies are final. Bets are settled based on the outcome at the end of regular time unless otherwise specified. Extra time and penalty shootouts are excluded unless explicitly stated in the market rules.

Live casino games are streamed in real-time from professional studios operated by providers like Evolution Gaming, Pragmatic Play Live, and Asia Gaming. All games use certified Random Number Generators (RNG) or physical dealing methods to ensure fairness. Card dealing, roulette spins, and dice rolls are conducted by trained dealers and monitored for integrity.

For togel (lottery games), results are determined by official market draws from Singapore, Sydney, and Hong Kong. Draw times and result verification are clearly displayed. For sabung ayam (cockfighting), outcomes are determined by live match results with Meron (red corner) and Wala (blue corner) betting options.

Players must not engage in fraudulent activities including collusion, chip dumping, bonus abuse, exploitation of technical errors, or any form of cheating. Suspicious betting patterns are monitored and investigated. Violators will have accounts closed, funds confiscated, and may face legal prosecution.

8. Responsible Gaming

sr969 is committed to promoting responsible gaming and protecting vulnerable players. We provide comprehensive tools to help you maintain control of your gaming activity including deposit limits, loss limits, session time limits, self-exclusion options, and reality checks.

You can set daily, weekly, or monthly deposit limits through your account settings. Once set, these limits cannot be increased immediately but require a 24-hour cooling-off period. Self-exclusion allows you to voluntarily block access to your account for periods ranging from 24 hours to permanent closure.

Warning signs of problem gambling include spending more than you can afford, chasing losses, neglecting work or family responsibilities, borrowing money to gamble, and feeling anxious or depressed about gambling. If you recognize these signs, we strongly encourage you to seek help.

For assistance with gambling-related concerns, please contact our customer support team or visit our Responsible Gaming page for links to professional counseling services. Remember, gambling should be entertainment, never a way to make money or solve financial problems. Always gamble responsibly and within your means.

9. Intellectual Property

All content on sr969 including but not limited to software, graphics, logos, text, images, audio, video, game designs, and trademarks are the intellectual property of sr969 or our licensed partners. These materials are protected by Indonesian and international copyright, trademark, and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use sr969 services for personal entertainment purposes only. You may not reproduce, distribute, modify, create derivative works, publicly display, or commercially exploit any content from sr969 without prior written permission.

Game providers including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and others retain all rights to their respective games and content. Unauthorized use, copying, or distribution of game content is strictly prohibited and may result in legal action.

10. Limitations of Liability

sr969 services are provided "as is" without warranties of any kind, either express or implied. While we strive to maintain platform availability and security, we do not guarantee uninterrupted, error-free, or completely secure service. Technical issues, maintenance periods, internet connectivity problems, or third-party failures may occasionally affect service availability.

sr969 shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our services including but not limited to loss of profits, data loss, or business interruption. Our total liability to you for any claims related to sr969 services shall not exceed the amount of deposits you have made in the 90 days preceding the claim.

You agree to indemnify and hold sr969 harmless from any claims, damages, losses, or expenses (including legal fees) arising from your violation of these Terms and Conditions, your use of our services, or your violation of any third-party rights.

Force majeure events including natural disasters, war, terrorism, government actions, internet service provider failures, power outages, or other circumstances beyond sr969's reasonable control shall excuse performance of our obligations under these terms.

11. Account Termination

You may close your account at any time by contacting customer support. Upon closure, any remaining balance will be returned to your verified bank account after deducting any applicable fees and bonus forfeitures. Pending bets must be settled before account closure is finalized.

sr969 reserves the right to suspend or terminate your account immediately without prior notice if you violate these Terms and Conditions, engage in fraudulent activity, provide false information, create multiple accounts, abuse bonuses, or engage in any conduct we deem harmful to sr969 or other players.

Upon termination, your access to services will be revoked, pending bets may be voided, bonus balances will be forfeited, and remaining funds will be evaluated for withdrawal eligibility. In cases of fraud or serious violations, funds may be confiscated and relevant authorities may be notified.

12. Governing Law and Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with international gaming regulations and the laws applicable to online gaming services. Any disputes arising from these terms or your use of sr969 services shall be resolved through good-faith negotiations between you and sr969.

If negotiations fail to resolve the dispute within 30 days, the matter may be submitted to binding arbitration. The arbitration shall be conducted by a single arbitrator mutually agreed upon by both parties. The arbitration proceedings shall be confidential, and the decision shall be final and binding.

You agree that any legal action or proceeding related to sr969 must be brought within one year after the claim or cause of action arises. Failure to initiate action within this timeframe constitutes a waiver of your right to pursue such claims.

13. Contact Information

If you have any questions, concerns, or complaints regarding these Terms and Conditions or any aspect of sr969 services, please contact our customer support team:

• Email: [email protected] (Note: This is displayed as plain text and is not a clickable link)
• Live Chat: Available 24/7 through the website
• Operating Hours: Customer support available around the clock in Western Indonesia Time (WIB)

Our dedicated Indonesian-speaking support team is ready to assist you with any inquiries related to account management, deposits and withdrawals, technical issues, game rules, bonuses, or responsible gaming resources.